Other Information

  • T&Cs for HOLY50 offer

    HOLY50 offer:

    • Get SAR 50 off on spends of SAR 300+ with code: HOLY50

    • Maximum Discount of SAR 50

    • Voucher is not applicable on beauty products and watches

    • Voucher is available on website & app

    • Voucher is valid till 11:59:00 on 21 July, 2021

    • Voucher cannot be combined with other vouchers

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  • What are the Mastercard Offer Terms & Conditions?

    - Cardholders who make any purchases through the brand websites or apps Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com are entitled to a 10% discount on products purchased with Mastercard Debit or Credit cards. 

    - Only valid on online purchases at Centrepointstores.com, BabyshopStores.com, SplashFashions.com, ShoemartStores.com and LifestyleShops.com in Saudi Arabia.

    - This offer is exclusively applicable on valid Mastercard Debit or Credit cards only.

    - This offer is not applicable on transactions made at any of the Landmark Group retail outlets/stores. 

    - The offer is applicable every time a Mastercard Debit or Credit Card is used for a transaction. 

    - The offer duration is 25th April 2021 to 31st May 2021. 

    - Returns are applicable as per the Landmark Group’s policy

    - This offer cannot be clubbed with any other sale/promotion/offer.

    - Exchange and refund shall be as per the Centrepoint exchange and return policy.

    - Shukran points are awarded as per the policy. 

    - Modification and changes to the offer are at the sole discretion of Landmark group.

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  • NCB Bank Offer T&C:

    - 20% OFF on a spend of SAR 250 & Above on Full Price Items, excluding Cosmetics & Beauty products

    - Duration: From March 14th  to April 24, 2021.

    - This Offer is exclusive to NCB Bank Credit & Debit Cards holders only.

    - To avail this offer, customer should use NCB Bank credit & debit cards only at the time of paying the bill.

    - Store Coverage: Centrepoint stores across KSA. Offer valid for online purchase also.

    - This offer cannot be clubbed with any other Sale/Promotion/Offer.

    - Exchange and refund shall be as per the Centrepoint exchange and return policy.

    - Shukran points are awarded as per the policy.

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  • What are the Al Rajhi Card offer Terms & Conditions?

    1. Get 20% off on a spend of SAR 250 and above on full price items,

        excluding cosmetics & beauty products.

    2. Duration: From January 27th to February 28th, 2021.

    3. This offer is exclusive to Al Rajhi Bank Credit & Debit Cards holders only.

    4. To avail of this offer the customer should use Al Rajhi Bank Credit & Debit Cards

        only at the time of paying the bill.

    5. This offer is valid on Centrepoint stores across KSA. The offer is also valid for online purchases.

    6. This offer cannot be clubbed with any other sale/promotion/offer.

    7. Exchange and refund shall be as per the Centrepoint exchange and return policy.

    8. Shukran points are awarded as per the policy. 

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  • What is the Bank Al Jazira Card offer?

    Cardholders who make any purchases (except toys and beauty products) through www.Centrepointstores.com are entitled to a 20% discount on products worth SAR 350+ when they pay with a Bank Al Jazira Card. 

    What are the requirements for availing of the offer? 

    - Only valid on online purchases (Centrepointstores.com/sa) in the KSA region. 

    - Offer applicable on valid Bank Al Jazira Cards. 

    - Customers will receive an additional 20% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets. 

    - The offer is applicable every time a Bank Al Jazira Card is used for a transaction. 

    - The offer duration is 23rd February to 14th March, 2020. 

    - Returns are applicable as per the Centrepoint policy.

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  • What is the Visa card offer?

    Cardholders who make any purchases through www.Centrepointstores.com are entitled to a 10% discount on products purchased with a Visa Card. 

    What are the requirements for availing of the offer? 

    - Only valid on online purchases (Centrepointstores.com/ae) in the Saudi Arabia region. 

    - Offer applicable on valid Visa Cards. 

    - Customers will receive an additional 10% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets. 

    - No minimum and maximum threshold for applying the offer. 

    - The offer is applicable every time a Visa Card is used for a transaction. 

    - The offer duration is 26th to 30th November, 2019. 

    - Returns are applicable as per the Centrepoint policy.

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  • What happens to orders placed before March 13th?

    Any order placed before March 13th will be processed and delivered as usual. If you have products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart or Home Box in your basket, please finish shopping them before March 13th.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Can I place multi-basket orders after March 13th?

    It depends on the brand. You can add Centrepoint, Babyshop, Splash, Lifestyle and Shoemart products to your basket. However, you will not be able to add Home Centre, Max or Home Box products to the basket. If you wish to shop these brands, please visit their sites or apps.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • What is the offer?

    Cardholders who make any purchases through www.Centrepointstores.com are entitled to a 5% discount on products purchased via Debit or Credit Card.

    What is the offer?What are the requirements for availing the offer?

    - Only valid on online purchases (Centrepointstores.com/sa) in the KSA region.

    - Offer applicable on valid Debit and Credit Cards beginning with 4xxxx and 5xxx.

    - Customers will receive an additional 5% discount on www.Centrepointstores.com and on the Centrepoint app. This offer is not applicable to transactions at Centrepoint retail outlets.

    - No minimum and maximum threshold for applying the offer.

    - The offer is applicable every time a Credit and Debit Card is used for a transaction.

    - The offer duration is 16th December to 22nd December 2018.

    - Returns are applicable as per the Centrepoint policy.

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  • What are the PayPal SAR 100 back offer terms and conditions?
    •  A cashback of SAR 100 will be credited to your PayPal account when you spend SAR 250 on CentrepointStores.com.
    •  SAR 100 will be credited 30 days after the purchase has been made.
    •  The SAR 100 credited to your PayPal account cannot be exchanged for cash or credit.
    •  The offer is valid for one-time use only and cannot be used in conjunction with any other offer.
    •  The offer ends on June 10th, 2018.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

     

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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