Other Information

  • SNB Terms & Conditions (21–22 October 2026)

    - Offer is valid on the www.centrepointstores.com website and Centrepoint App only.

    - Offer is valid from 21 October to 22 October 2026.

    - Customers must pay using SNB Credit or Debit Cards to avail of the offer.

    - Minimum Order Value: SAR 350.

    - Maximum Discount: SAR 75.

    - Offer is not valid on Electronics, Home, and Best Price products.

    - Offer cannot be combined with any other promotional offers or discounts.

    - Centrepoint reserves the right to cancel any transaction suspected of fraud, misuse, or violation of the offer terms.

    - Centrepoint shall not be held responsible for any technical issues or payment failures that prevent customers from redeeming the offer.

    - Centrepoint reserves the right to amend, suspend, or withdraw the offer at any time, subject to applicable laws.

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  • WWS OFFERS T&C

    Offer 1 – iPhone Duo

    - To participate, customers must make a qualifying purchase during the campaign period and apply promo code WWSDUO at checkout.

    - One winner will be selected through a randomised computerised draw conducted under Centrepoint’s supervision after the campaign ends.

    - The winner will receive an iPhone Duo and will be notified within 28 days after the campaign ends.

    Offer 2 – Shukran Points

    - To participate, customers must make a qualifying purchase during the campaign period and apply promo code WHITEWEDNESDAY at checkout.

    - Customers must be residents of participating GCC countries and shop through the Centrepoint website or app.

    - Participants must have an active and valid Shukran account at the time of participation and prize fulfilment.

    - Up to 1 million Shukran Points will be distributed among eligible winners through a randomised computerised draw after the campaign ends. Centrepoint will determine the number of winners and the number of points awarded to each winner.

    - Shukran Points are non-transferable, non-refundable and cannot be redeemed for cash or any alternative.

    General Terms & Conditions

    - Both offers are valid from 21 October to 2 December 2026, inclusive, on the Centrepoint website and app only.

    - The relevant promo code must be applied at checkout. Orders placed without the applicable promo code will not qualify.

    - Centrepoint reserves the right to extend, shorten, suspend, modify or cancel either offer without prior notice or liability, subject to applicable law.

    - Centrepoint reserves the right to verify eligibility and transactions, request supporting documents, and disqualify participants in cases of fraud, abuse, manipulation, tampering, misuse or breach of these Terms and Conditions.

    - Entries made through bulk registrations, multiple accounts, automation, bots or any unfair or unauthorised means will be considered invalid and may be cancelled.

    - The Shukran Points offer is subject to the Shukran Loyalty Programme Terms and Conditions and applicable promotional regulations.

    - Centrepoint is not responsible for technical errors, system failures, network disruptions, delays, or lost, incomplete, misdirected or corrupted entries.

    - Centrepoint will not be liable for any indirect, incidental or consequential loss, damage or expense arising from participation in either offer.

    - By participating, winners agree that Centrepoint may use their names, initials, city and images for promotional, marketing or publicity purposes without compensation, unless prohibited by law.

    - Participation in either offer constitutes acceptance of these Terms and Conditions and Centrepoint’s verification and decision processes. All decisions made by Centrepoint in connection with the offers shall be final and binding, subject to applicable law.

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  • White Wednesday Special Offer T&C – 15% off
    • Offer is valid on the www.centrepointstores.com website and Centrepoint app only.
    • Customers must apply promo code NEW15 at checkout to redeem the offer.
    • Offer is valid on full-priced items only.
    • Offer is not valid on Home, Electronics, and Best-Price products.
    • Offer cannot be combined with any other promotional offers or discounts.
    • All products are subject to availability.
    • Centrepoint reserves the right to verify transactions and cancel any order or redemption suspected of fraud, misuse, or abuse.
    • Centrepoint reserves the right to amend, suspend, or cancel the offer without prior notice.
    • By participating in the offer, customers agree to these terms & conditions.

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  • Spin & Win Terms & Conditions
    1. Participation is open to all customers who are logged in and win a voucher through the Spin & Win game.
    2. Each customer is entitled to one spin per day.
    3. Vouchers won can be applied to a minimum cart value of 150.
    4. All vouchers won through the game are valid until 8 December 2026.
    5. Vouchers are non-transferable, non-refundable, cannot be exchanged for cash, and cannot be combined with other offers or promotions.
    6. Centrepoint reserves the right to verify customer eligibility and validate transactions before confirming voucher entitlement.
    7. Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, or misuse of the game.
    8. Centrepoint shall not be liable for technical errors, system failures, network disruptions, or other issues that may affect participation in the game.

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  • CASHBACK T&C

    • Customers who meet the campaign eligibility criteria will be rewarded with cashback of 75.
    • The campaign is valid only for customers residing in the KSA and making eligible purchases through Centrepoint’s official website or mobile application.
    • To qualify for the cashback, customers must place an order with a minimum value of 500, excluding home, electronics, and best-price products.
    • Participation is open only to customers who have a valid and active Shukran account at the time of participation and cashback fulfilment.
    • Cashback will be credited to the eligible customer’s Shukran account and will expire 30 days from the date of credit.
    • Cashback is redeemable at Centrepoint only.
    • Each eligible customer can receive/redeem the cashback up to 5 times during the campaign period.
    • Centrepoint reserves the right to verify customer eligibility and validate transactions before confirming cashback entitlement.
    • Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse, or violation of these terms & conditions.
    • Entries or transactions generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means may be deemed invalid and cancelled without notice.
    • Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, or other issues that may affect participation in the campaign or cashback crediting.
    • Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance or use of the cashback.
    • Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
     • Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.

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  • BIG75 Promo Code Terms & Conditions
    • Customers can avail SAR 75 off on a minimum purchase of SAR 500 using promo code BIG75.
    • Maximum discount is SAR 75 per transaction.
    • Offer is valid at Centrepoint, Babyshop and Splash.
    • Offer is valid on Beauty, Women, Men, Girls, Boys, Travel, Baby, Toys and School categories.
    • Offer is valid for all customers, including registered and guest users.
    • Promo code BIG75 cannot be combined with any other voucher or promotional code.
    • Offer is not valid on Electronics, Household, Furniture and products excluded under Centrepoint best price.
    • Offer is also not valid on Emax, Emax Dropship and Home Centre concepts.
    • Offer is subject to availability and applicable product/category exclusions.
    • Centrepoint reserves the right to verify customer eligibility and validate transactions before confirming the discount entitlement.
    • Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse, or violation of these terms & conditions.
    • Entries or transactions generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means may be deemed invalid and cancelled without notice.
    • Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, or other issues that may affect participation in the campaign or application of the discount.
    • Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or use of the offer.
    • Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.

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  • AUTUMN: Win cashback of 10,000
    1. To participate, customers must make a qualifying purchase during the campaign period and apply the promo code AUTUMN at checkout.
    2. Winners will be selected and rewarded a cashback of up to 10,000 and notified within 28 days of the campaign's closure.
    3. The campaign is valid only for customers residing in participating GCC countries and making purchases through Centrepoint’s official website or mobile application.
    4. The campaign runs from September 15 – October 30, both dates inclusive (campaign period).
    5. The winner will be selected through a random computerised draw conducted under the supervision of Centrepoint after the campaign period ends.
    6. Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
    7. Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
    8. Application of the promo code at checkout is mandatory for participation in the campaign. Orders placed without the promo code will not be eligible.
    9. Cashback awarded under this campaign is non-transferable, non-refundable, and cannot be exchanged for cash or any other alternative.
    10. Centrepoint reserves the right to verify customer eligibility, validate transactions, and request supporting documentation where necessary before confirming prize entitlement.
    11. Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse of the promo code, or violation of these terms & conditions.
    12. Entries generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
    13. Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected, or corrupted entries that may affect participation in the campaign.
    14. Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance of the prize.
    15. By accepting the prize, the winner agrees that Centrepoint may use the winner’s name, initials, city of residence, and/or image for promotional, marketing, or publicity purposes without additional compensation, unless prohibited by applicable law.
    16. Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.

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  • NATIONALDAY Win up to 100,000 Shukrans
    1. To participate, shop and apply the promo code NATIONALDAY at checkout.
    2. Winners will be selected & rewarded Shukran points up to 100,000 and winners will be notified within 28 days of the campaign ending.
    3. The campaign is valid only for customers residing in participating GCC countries and making purchases through Centrepoint’s official website or mobile application.
    4. The campaign runs from September 15 - October 30, both dates inclusive (campaign period).
    5. The winner will be selected through a random computerised draw conducted under the supervision of Centrepoint after the campaign period ends.
    6. Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
    7. Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
    8. Application of the promo code at checkout is mandatory for participation in the campaign. Orders placed without the promo code will not be eligible.
    9. Cashback awarded under this campaign is non-transferable, non-refundable, and cannot be exchanged for cash or any other alternative.
    10. Centrepoint reserves the right to verify customer eligibility, validate transactions, and request supporting documentation where necessary before confirming prize entitlement.
    11. Centrepoint reserves the right to disqualify any participant suspected of fraud, abuse, manipulation, tampering, misuse of the promo code, or violation of these terms & conditions.
    12. Entries generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
    13. Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected, or corrupted entries that may affect participation in the campaign.
    14. Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance of the prize.
    15. By accepting the prize, the winner agrees that Centrepoint may use the winner’s name, initials, city of residence, and/or image for promotional, marketing, or publicity purposes without additional compensation, unless prohibited by applicable law.
    16. Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.

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  • Share & Earn T&C | Stand a chance to win up to 10,000 Shukrans
    1. Share products via WhatsApp using the official ‘Share & Earn’ feature on centrepointstores.com and stand a chance to win up to 10,000 Shukrans.
    2. Points will be credited to the user’s Shukran account within 28 days after the campaign ends.
    3. The campaign runs from April 7 – June 5, 2026, both dates inclusive (campaign period).
    4. Centrepoint reserves the right, at its sole discretion, to extend, shorten, suspend, modify, or cancel the campaign at any time without prior notice and without liability, subject to applicable laws.
    5. Participation is open only to customers who have a valid and active Shukran account at the time of participation and prize fulfilment.
    6. Entries generated through bulk registrations, multiple accounts, automated systems, bots, or any other unfair or unauthorised means shall be deemed invalid and may be cancelled without notice.
    7. Centrepoint shall not be liable for any technical errors, system failures, network disruptions, delays, lost, incomplete, misdirected, or corrupted entries that may affect participation in the campaign.
    8. Centrepoint shall not be responsible for any indirect, incidental, or consequential loss, damage, or expense arising from participation in the campaign or acceptance of the prize.
    9. By accepting the prize, the winner agrees that Centrepoint may use the winner’s name, initials, city of residence, and/or image for promotional, marketing, or publicity purposes without additional compensation, unless prohibited by applicable law.
    10. Participation in this campaign constitutes full and unconditional acceptance of these terms & conditions and Centrepoint’s validation, verification, and decision-making processes, which shall be final and binding.

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  • Next Buy Bonus Scratch Card T&C

    - The Next Buy Bonus Scratch Card is issued to eligible customers upon successful completion of a purchase on centrepointstores.com.
    - Each scratch card reveals a voucher that can be redeemed on the customer’s next purchase within the specified validity period.
    - Vouchers awarded through the scratch card are valid only on selected products/categories, as determined by Centrepoint. Product eligibility may vary and is subject to change.
    - The scratch card voucher is non-transferable, non-exchangeable, and cannot be redeemed for cash, in whole or in part.
    - This offer cannot be combined with any other promotion, discount, voucher, coupon code, or loyalty reward unless explicitly stated otherwise.
    - The voucher must be redeemed within the validity period mentioned. Expired vouchers will not be reissued or extended under any circumstances.
    - The scratch card voucher is applicable only once per customer per qualifying transaction, unless otherwise specified.
    - If an order placed using the scratch card voucher is cancelled, returned, or refunded, the voucher will be considered used and will not be reissued.
    - Centrepoint reserves the right to verify customer eligibility, validate transactions, and reject or cancel the voucher in cases of suspected misuse, fraud, or violation of these terms.
    - Centrepoint reserves the right to amend, suspend, or withdraw the scratch card offer or modify these terms & conditions at any time without prior notice, at its sole discretion.
    - Participation in the scratch card offer constitutes the customer’s acceptance of these terms & conditions and all Centrepoint validation processes.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Terms & Conditions of Cleartrip offer for Centrepoint customers

    - Offer is valid on all International round trip flights and hotel bookings on Cleartrip.sa & Cleartrip Mobile application.

    - The offer is valid until 31st December 2021. Travel dates are open.

    - To avail the offer the correct coupon code CT27F5CTP has to be entered at the time of booking, in case correct coupon code is not entered you will not get the offer. 

    - The offer that can be redeemed on international round-trip flights is 5% up to SAR 50 per booking and hotels is 10% up to SAR 100 per booking.

    - Offer valid only on full payment with Credit or Debit cards. Cleartrip wallet cannot be used for payment along with this offer.

    - In case you cancel the booking (in part or full) the entire offer availed for the said booking will be deducted from the refund amount.

    - The offer shall be non-transferable, non-negotiable and non-encashable.

    - The offer is valid on base fare only. Taxes and service charges are applicable and will have to be borne by the customer.

    - The offer can availed only once per customer.

    - This offer cannot be clubbed with any other offer available on Cleartrip.sa or any other Cleartrip sites.

    - Valid on Adult & Child bookings only. Not valid for Infants.

    - The products and services offered by Cleartrip MEA FZ LLC are governed by the Terms of Use prescribed by Cleartrip on its website and as amended from

    time to time. The terms and conditions of this offer are subject to change without any prior notice.

    - Cleartrip reserves the right to change or withdraw the offer anytime at the sole discretion of the Management. 

    -  Disputes are subject to the jurisdiction of Dubai, UAE.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

     

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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