Other Information

  • Visa Bank Card Offer T&C
    1. Get extra 10% off using VISA cards on min. spends of SAR 300. Offer valid on all products excluding cosmetics, watches, electronics, beauty, and Home Centre products.
    2. Duration: Nov 21 – 24.
    3. Maximum discount of SAR 40.
    4. Minimum purchase of SAR 300.
    5. This offer is exclusive to VISA Bank Credit & Debit Cards holders only.
    6. To avail this offer, customers must use VISA Bank Credit & Debit Cards at the time of payment.
    7. This offer is only valid online at centrepointstores.com website and mobile apps.
    8. This offer can be clubbed with any other sale/promotion/offer.
    9. Exchanges and refunds shall be as per the Centrepoint exchange and return policy.
    10. Shukran points are awarded as per the policy.

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  • BIG FRIDAY T&C
    1. Shop at centrepointstores.com and get a chance to win 200,000 Shukrans.
    2. At the time of payment, use code: BIGFRIDAY
    3. Participants will automatically enter the draw by using this code.
    4. Contest validity period: Nov 19 to Dec 6.
    5. Winners will randomly be selected from all qualified users.
    6. Winners will directly be informed by mid-January.

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  • BFS T&C
    1. Shop at centrepointstores.com and get a chance to win cashback worth SAR 999.
    2. Use Code: BFS
    3. Participants will automatically enter the draw by using this code.
    4. Contest validity period: Nov 19 to Dec 6.
    5. Winners will randomly be selected from all qualified users.
    6. Winners will directly be informed by mid-January.

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  • Lucky11 T&C
    1. Shop at centrepointstores.com and get a chance to win SAR 1,111.
    2. Use Code: LUCKY11
    3. Participants will automatically enter the draw by using this code.
    4. Contest validity period: Nov 4 to Dec 31
    5. Winners will be randomly selected from all qualified users.
    6. Winners will be informed directly by mid-January.

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  • Chocomelt Term and Conditions:

    • Offer is valid for pick up and delivery only.
    • Order via the website www.chocomeltksa.com.
    • Offer is only valid until 31st December 2024.
    • This voucher can only be redeemed once.
    • Vouchers must not be copied, redistributed for any purposes, including but not limited to sale,
    trade or exchange, unless otherwise specified.
    • Partner terms and conditions apply.
    • This voucher cannot be combined or used in conjunction with any other offers or discounts.

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  • eZhire T&Cs

    - Use code "EZCENTREPOINT"
    - Flat discount of SAR 109.99 on daily and weekly rental bookings (equivalent to 1-day rental amount).
    - One booking per user is allowed.
    - The offer is applicable for both new and existing users.
    - Validity of the promotion until Dec 31, 2024.
    - To avail the discount, rental bookings must be made through the eZhire mobile application.
    - Partners terms and conditions apply.

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  • Rehlat Term and Conditions - Up to 15% off

    • Use code 'CPH12'.
    • Maximum discount of up to 15% applicable per booking (7.5% discount + 7.5% Rehlat wallet amount).
    • Valid only on bookings with a minimum spend of SAR 550 or more.
    • Maximum discount of SAR 100.
    • Book by 31st December, 2024 and Stay by 31st January, 2025.
    • Voucher is redeemable twice per email ID.
    • Offer is valid on both web and app Bookings
    • This voucher cannot be combined or used in conjunction with any other offer or discount.
    • Partners terms and conditions apply.

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  • Rehlat Term and Conditions - Up to 12% off

    • Use code 'CPF12'.
    • Maximum discount of up to 12% applicable per booking (6% instant discount + 6% Rehlat wallet amount)                      
    • Valid only on bookings with a minimum spend of SAR 1,000 or more.
    • Maximum discount of SAR 150.
    • Offer is applicable on Domestic & International Airlines.
    • Book by December 31, 2024 and Travel by January 31, 2025.
    • Voucher is redeemable twice per email ID.
    • Offer is valid on web and app bookings.
    • This voucher cannot be combined or used in conjunction with any other offer or discount. • Partner terms and conditions apply.

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  • Ekar Terms and Conditions:

    • To redeem, download ekar app via App/Play Store.
    • Maximum discount of SAR 60.
    • Offer is only valid until 30th November, 2024.
    • This voucher can only be redeemed once per user.
    • Valid in Riyadh & Jeddah only.
    • Vouchers must not be copied, redistributed for any purpose, including but not limited
    to sale, trade or exchange, unless otherwise specified.
    • Partner terms and conditions apply.
    • This voucher cannot be combined or used on conjunction with any other
    offers or discounts.

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  • Kaya Skin Clinic Terms and Conditions:

    • Prior booking is required.
    • Digital voucher is to be presented at your preferred outlet to avail the offer.
    • This voucher cannot be combined or used in conjunction with any other offer or discount.
    • Vouchers must not be copied, redistributed for any purpose, including but not limited to sale, trade or exchange, unless otherwise specified.
    • Partners terms and conditions apply.

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  • FRESH50 T&C

    - Shop products worth SAR 350 at centrepointstores.com & get SAR 50 off full-price items. Excludes cosmetics, watches, electronics, abayas, & beauty products.
    - Validity: Oct 2 - 22, 2024.
    - Maximum discount of SAR 50.
    - This offer is only valid online at centrepointstores.com website and mobile apps.
    - This offer cannot be clubbed with any other sale/promotion/offer.
    - Exchanges and refunds shall be as per the Centrepoint exchange and return policy.
    - Shukran points will be awarded as per the policy.

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  • Ferns N Petals Terms & Conditions

    - Win Ferns N Petals vouchers with every online purchase on centrepointstores.com.
    - Offer: Get SAR 50 off min. spends of SAR 200.
    - Valid only on www.fnp.sa.
    - Offer applicable on purchases worth SAR 200 & above.
    - Only one voucher per user is applicable for redemptions.
    - Multiple offers cannot be clubbed together.
    - Applicable only for online orders. No offline redemption allowed.
    - Customer must apply the code ‘CP50’ to avail the offer.
    - The gift vouchers cannot be encashed and will not be replaced, if lost or damaged.

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  • River Spa T&C

    - 15% off all services at River Spa.
    - Valid across all six branches in Riyadh.
    - This special discount is valid on bookings for services at River Spa in collaboration with Centrepoint.
    - To avail this offer, present this voucher to the receptionist.
    - This offer cannot be clubbed with any other offer or package at River Spa.
    - The coupon cannot be combined with another coupon.

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Terms & Conditions of Cleartrip offer for Centrepoint customers

    - Offer is valid on all International round trip flights and hotel bookings on Cleartrip.sa & Cleartrip Mobile application.

    - The offer is valid until 31st December 2021. Travel dates are open.

    - To avail the offer the correct coupon code CT27F5CTP has to be entered at the time of booking, in case correct coupon code is not entered you will not get the offer. 

    - The offer that can be redeemed on international round-trip flights is 5% up to SAR 50 per booking and hotels is 10% up to SAR 100 per booking.

    - Offer valid only on full payment with Credit or Debit cards. Cleartrip wallet cannot be used for payment along with this offer.

    - In case you cancel the booking (in part or full) the entire offer availed for the said booking will be deducted from the refund amount.

    - The offer shall be non-transferable, non-negotiable and non-encashable.

    - The offer is valid on base fare only. Taxes and service charges are applicable and will have to be borne by the customer.

    - The offer can availed only once per customer.

    - This offer cannot be clubbed with any other offer available on Cleartrip.sa or any other Cleartrip sites.

    - Valid on Adult & Child bookings only. Not valid for Infants.

    - The products and services offered by Cleartrip MEA FZ LLC are governed by the Terms of Use prescribed by Cleartrip on its website and as amended from

    time to time. The terms and conditions of this offer are subject to change without any prior notice.

    - Cleartrip reserves the right to change or withdraw the offer anytime at the sole discretion of the Management. 

    -  Disputes are subject to the jurisdiction of Dubai, UAE.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

     

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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