Other Information

  • Ferns N Petals Terms & Conditions

    - Win Ferns N Petals vouchers with every online purchase on centrepointstores.com.
    - Offer: Get SAR 50 off min. spends of SAR 200.
    - Valid only on www.fnp.sa.
    - Offer applicable on purchases worth SAR 200 & above.
    - Only one voucher per user is applicable for redemptions.
    - Multiple offers cannot be clubbed together.
    - Applicable only for online orders. No offline redemption allowed.
    - Customer must apply the code ‘CP50’ to avail the offer.
    - The gift vouchers cannot be encashed and will not be replaced, if lost or damaged.

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  • Tabby Terms & Conditions

    - New customers get extra 15% off, and repeat customers get extra 10% off respectively while shopping online on Centrepoint apps and website. 
    - To avail this offer, first-time customers must use promo code ‘TABBYDAY15’ and repeat customers need to use code ‘TABBYDAY10’ at the time of checkout. 
    - Duration: July 25 – 31 
    - Maximum discount of SAR 40. 
    - This offer is valid only online at centrepointstores.com website and mobile apps. 
    - This offer is only valid in KSA & UAE. 
    - Exchange and refund shall be as per the Centrepoint exchange and return policy. 
    - Shukran points are awarded as per the policy. 
    - Products excluded from the promotion are cosmetics, watches, electronics, school merch, abayas and beauty. 

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  • Adidas Back to Campus T&C
    1. Shop at centrepointstores.com and get a chance to win an Adidas watch.
    2. To qualify, use code ‘BACKTOCAMPUS’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. The contest is valid for the following period: July 15 – August 31, 2024.
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will directly be informed by the last week of September.

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  • Adidas Back to School T&C
    1. Shop at centrepointstores.com and get a chance to win an Adidas watch.
    2. To qualify, use code ‘BACKTOSCHOOL’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. The contest is valid for the following period: July 15 – August 31, 2024.
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will directly be informed by the last week of September.

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  • Fitness First T&C

    - Win Fitness First gift vouchers worth SAR 500 with every online purchase on centrepointstores.com.
    - This offer is valid only for 12-month upfront membership plans.
    - Customer must be 16 years old or above to be eligible to redeem the offer.
    - To redeem the voucher, purchases must be made directly at Fitness First and the original email received must be shown at the time of redemption.
    - The offer is not redeemable for cash and cannot be exchanged for any monetary value.
    - Offer is non-transferrable and must be used by the recipient of this email
    - New memberships only.
    - This offer cannot be combined with any other promotions, discounts, or special offers.
    - The offer is valid until August 15, 2024.

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  • River Spa T&C

    - 15% off all services at River Spa.
    - Valid across all six branches in Riyadh.
    - This special discount is valid on bookings for services at River Spa in collaboration with Centrepoint.
    - To avail this offer, present this voucher to the receptionist.
    - This offer cannot be clubbed with any other offer or package at River Spa.
    - The coupon cannot be combined with another coupon.

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  • Fun City T&C

    - Get 5 Blue Plays at Fun City.
    - This voucher is valid across all our GCC stores.
    - This voucher is for single use only.
    - This voucher cannot be exchanged for cash or sold.
    - This voucher is not valid in conjunction with other promotions.
    - This voucher is not valid on public holidays.
    - This voucher must be handed over to the cashier for activation.
    - Landmark Leisure is not responsible for any lost vouchers.
    - Landmark Leisure's management has the final decision on the redemption of the offer.
    - Standard stores terms and conditions apply.
    - This coupon is valid until June 30, 2024.

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  • Free Adidas Vouchers T&C
    1. Shop this Shopathon and get a chance to win Adidas vouchers worth SAR 400.
    2. To qualify, use code ‘SHOPATHON’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. The contest is valid for the period of Shopathon: May 23 - June 2, 2024.
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will be directly informed by the last week of June.  

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  • Asics T&C
    1. Shop and get a chance to win vouchers worth SAR 400.
    2. To qualify, use code ‘ASICS’ at checkout.
    3. Participants will automatically enter the draw on using this code.
    4. Contest validity: May 17 – 19, 2024
    5. Winners will be selected randomly from all the qualified users.
    6. Winners will be directly informed by the beginning of June.

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  • Puma x Al Hilal T&C

    Puma x Al Hilal T&C

    1. Shop any Puma product & stand a chance to win Al Hilal vs Al Fateh match tickets.
    2. Please note, only 2 match tickets will be provided. Travel, accommodation & other expenses will be borne by the customer.
    3. To qualify, use code ‘PUMA’ at checkout.
    4. Contest Validity: April 15 – April 27, 2024.
    5. Winners will directly be informed through email within 2 days after the contest ends.
    6. Winners will be selected randomly from all the qualified users.
    7. The match is one of the fixtures of the Roshn Saudi League and will be hosted in Riyadh, Saudi Arabia.

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  • Cashback Campaign Terms & Conditions
    1. Valid only on select products. Not applicable on beauty, electronics, watches, and accessories.
    2. Cashback will be credited to Shukran account 14 days after delivery of orders.
    3. Maximum cashback of SAR 50.
    4. The cashback is applicable on a minimum purchase of SAR 350.
    5. Offer can only be used once by registered users.
    6. This offer is only valid online at Centrepointstores.com website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    9. Shukran points will be awarded as per the policy.

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  • Guess Freebie T&C

    1. Shop this Ramadan and get a chance to win a free Guess watch.

    2. To qualify, use code ‘RAMADANKAREEM’ at checkout.

    3. Participants will automatically enter the draw on using this code.

    4. The contest is valid for the period of Ramadan: March 13 to April 12, 2024.

    5. Winners will be selected randomly from all the qualified users.

    6. Winners will be directly informed by the last week of April.

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  • Al Rajhi Bank Terms & Conditions

    1. Get extra 15% off on all full-price products excluding cosmetics, watches, electronics, and beauty products.

    2. Validity: March 12 – April 12.

    3. Max. discount of SAR 75.

    4. The discount is applicable on minimum purchases of SAR 400.

    5. This offer is exclusive to Al Rajhi Bank credit & debit cards holders only.

    6. To avail this offer, the customer will need to use Al Rajhi Bank credit & debit cards at checkout.

    7. This offer is only valid online at Centrepointstores.com website and mobile apps.

    8. This offer cannot be clubbed with any other sale/promotion/offer.

    9. Exchange and refund shall be as per the Centrepoint exchange and return policy.

    10. Shukran points will be awarded as per the policy.

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  • Meem Bank Promotion Terms & Conditions
    1. Get extra 15% off on all full-price products, excluding cosmetics, watches, electronics, and beauty products.
    2. Offer Validity: February 14, 2024 - March 5, 24. 
    3. The discount is applicable on a minimum purchase of SAR 300
    4. This offer is exclusive to Meem Bank cardholders only. 
    5. To avail this offer, the customer should use Gulf International Bank “Meem” Bank credit & debit cards and use promo code ALR15 at payment checkout.
    6. This offer is only valid online at Centrepointstores.com website and mobile apps.
    7. This offer cannot be clubbed with any other sale/promotion/offer.
    8. Exchange and refund shall be as per the Centrepoint exchange and return policy.
    9. Shukran points will be awarded as per the policy. 

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  • Who is responsible for the warranty of the products purchased through your website/mobile app including partner sourced products?

    We are happy to help, please get in touch with us via our Contact Us page.

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  • Terms & Conditions of Cleartrip offer for Centrepoint customers

    - Offer is valid on all International round trip flights and hotel bookings on Cleartrip.sa & Cleartrip Mobile application.

    - The offer is valid until 31st December 2021. Travel dates are open.

    - To avail the offer the correct coupon code CT27F5CTP has to be entered at the time of booking, in case correct coupon code is not entered you will not get the offer. 

    - The offer that can be redeemed on international round-trip flights is 5% up to SAR 50 per booking and hotels is 10% up to SAR 100 per booking.

    - Offer valid only on full payment with Credit or Debit cards. Cleartrip wallet cannot be used for payment along with this offer.

    - In case you cancel the booking (in part or full) the entire offer availed for the said booking will be deducted from the refund amount.

    - The offer shall be non-transferable, non-negotiable and non-encashable.

    - The offer is valid on base fare only. Taxes and service charges are applicable and will have to be borne by the customer.

    - The offer can availed only once per customer.

    - This offer cannot be clubbed with any other offer available on Cleartrip.sa or any other Cleartrip sites.

    - Valid on Adult & Child bookings only. Not valid for Infants.

    - The products and services offered by Cleartrip MEA FZ LLC are governed by the Terms of Use prescribed by Cleartrip on its website and as amended from

    time to time. The terms and conditions of this offer are subject to change without any prior notice.

    - Cleartrip reserves the right to change or withdraw the offer anytime at the sole discretion of the Management. 

    -  Disputes are subject to the jurisdiction of Dubai, UAE.

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  • Do I need a separate sign-in username and password for each brand site?

    No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart and Home Box.

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  • Will I have to pay separate shipping charges for each brand?

    Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page.

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  • Can I still use My Credit to shop any brand?

    Yes. You can redeem your My Credit balance on products from Home Centre, Centrepoint, Max, Splash, Babyshop, Lifestyle, Shoemart, Home Box or Shoexpress.

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  • Buy 2 Get 1

    Here’s how these offers work:

    Buy 1, get 1: With this offer, you get 2 products for the price of 1. Add 2 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Buy 2, get 1: With this offer, you get 3 products for the price of 2. Add 3 products from the same promotion to your basket, and you will not be charged for the lowest priced item.

    Please do confirm that all the products you add to the basket are eligible for the offer.

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  • What are security tags and why do I have to remove them?

    If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.

    You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.

    Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.

     

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  • Are the prices on your website different from the prices in-store?

    Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.

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  • Where can I get information about the Landmark Group?

    You can find out more about the Landmark Group by visiting our corporate website.

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  • Do offers and promotions appear on your website?

    Yes, we regularly run offers and promotions on CentrepointStores.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox

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  • How do I locate the store nearest to me?

    Our store locator will help you find the nearest Centrepoint store.

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