If you've paid by Credit or Debit Card, here's how long it will take:

  1. 2-5 business days to receive your returned products.
  2. 2 business days to perform a quality check and issue the refund.

Your bank or card issuer may take an additional 7-14 business days to process the transaction.

Paid with a MADA Debit Card? Your refund timeline will depend on when we receive the return in our warehouse and complete the quality check. If this is 14 days after your order was placed, the MADA system will not be able to offer an automatic refund to your bank account. Instead, we will manually process your MADA refund and it may take 14-28 days after the refund is initiated to reflect in your account.